ChuyiRefund Policy退款政策
Last updated:最后更新: November 2, 2026
- 14 天无理由退款:首次购买 Pro(月付或年付)后 14 天内,可申请全额退款。
- 续费:续费后 14 天内,如未使用 Pro 功能,可申请退还该次续费。
- 取消:随时可取消,已付费周期结束前仍可使用,之后不再扣费。
- 如何申请:发邮件到 [email protected],附上购买邮箱和订单号。退款原路返回。
1. First purchase
You can request a full refund within 14 days of your first payment for Pro Monthly or Pro Yearly, for any reason.
2. Renewals
Subscriptions renew automatically. If you forgot to cancel, you can request a refund of a renewal payment within 14 days of the renewal date if you have not used Pro features since the renewal. Otherwise, renewal payments are non-refundable, but you can cancel to stop future charges.
3. Cancelling
You can cancel any time using the link in your receipt email or by contacting us. After cancelling, you keep Pro until the end of the period you've already paid for, and you won't be charged again. We do not provide partial refunds for unused time after the 14-day window, except where required by law or if we discontinue the plan.
4. How to request a refund
Email [email protected] from the email address used to purchase, and include your order number. Refunds are processed by Paddle (Paddle.com), our merchant of record, to your original payment method, usually within 5–10 business days, depending on your bank.
You can also request a refund or cancel directly with Paddle at paddle.net using the details from your receipt.
5. Abuse
We may refuse refunds where there is evidence of fraud or repeated refund abuse.
6. Your legal rights
This policy does not affect any rights you have under consumer-protection laws in your country (for example, EU/UK withdrawal rights).